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Randy is the Founder & CEO of DynaQuest Technology Services Inc., an award-winning provider of innovative Blockchain solutions. He is a Certified Blockchain Expert and seasoned veteran with over 35 years of technology experience, ranging from start-ups to multi-national companies as CIO and CTO.
His passion is creating digital solutions that yield inclusive, sustainable and economic development for communities are under served, left behind or forgotten. Following graduation from Utah State University, Randy became a founding team member that developed the first commercial artificial intelligence expert system. That system automated the consulting process of assisting small and medium sized businesses as they initiated computerization.
Over the next three decades, Randy developed a successful career in financial services working in the technology areas of insurance and banking from the early technology adoption of distributed computing, internet and mobile computing. He served in progressive national roles through global strategy and operations, in roles as a regional CIO and global CTO.
Driven by his experience and vision on how technology can reshape business and optimized commerce, Randy founded DynaQuest in 2013. Under his leadership and direction, he grew the business into a successful BPO and IT Solutions organization, then strategically transitioned the business into an award-winning Blockchain solutions provider for emerging markets. He is recognized in the Asia-Pacific IT and Shared Services industry as an innovator and enabler of emerging technology for economic innovation.
I established DynaQuest with the vision of providing Strategic and Specialized IT-BPO Solutions to businesses based in North America, Europe and Asia-Pacific. In recognizing the diverse skill-set of Filipinos when it comes to the IT, programming and communications in the Shared Services industry, I envisioned DynaQuest as a specialized solution provider for the even most unique business needs of potential clients in relations to IT and Business Process. After several years of working with my managers and staff in Manila, I recognized their potential in handling frontier technologies as a solution to the evolving business needs. We worked, enriched our knowledge and attended tracks on Blockchain, Decentralized technologies to earn our certificates. It enabled us to transform DynaQuest from a IT-BPO Solutions provider to an award-winning Blockchain Solutions provider.
Blockchain has come a long way since its inception as a custodian mechanism to service the irrevocable and deregulation of the cryptocurrency known as Bitcoin. As Bitcoin surged in popularity, Blockchain’s use cases have emerged out of Bitcoin and toward solutions to the multiple industries of finance, insurance, agriculture, healthcare, security and compliance. Blockchain’s decentralized framework and its distributed ledger have allowed us to rethink, reimagine and reconfigure how data, information, processing and verification happens – by taking out the human actors on such roles and in place are policies, rules and ghost consensus mechanisms. The growth of Blockchain stemmed out of the various consortiums and is now in the hands of startups as they create their unique use cases for various business and industrial economic verticals. Fast forward 2021, Blockchain is leading the other equally transformative frontier technologies as Blockchain will be the integral data & information processing framework to harmonize platforms such as IoT, Intelligent Automation and Robotic Process Automation to drive the vision of the fourth industrial revolution.
The Blockchain transform initiative was first a project of mine as I attended online classes and immersed myself in Blockchain applications and its structure while also connecting to Blockchain experts across organizations, influencers, thought leaders and forums. As I attained my Certification on Blockchain, I started teaching my managing team about Blockchain – including them on my talk points, keynote speaking and whitepaper discussions about Blockchain’s application on businesses and industrial verticals. I have also enrolled them on Blockchain online learning sessions and a full track to a Blockchain certification. For our IT solutions engineers and our development team, I sponsored their online classes, workbench tools on Blockchain and enrolled them across numerous Blockchain hackathons. A culture of Blockchain innovation was nursed within our company and it allowed us to work on numerous Blockchain projects across industries and commercial applications – leading to recognitions and awards.
These are the current core services that comprise DynaQuest’s main IT & Networking solutions across several industries encompassing territories and clientele needs. These core services are mainly based on integration, delivery and enabling resources or technical expertise to help businesses.
Integration of Blockchain towards existing systems or infrastructure through use case building and procurement of several decentralized services to front a Blockchain stack across a business system.
The integration of business systems and enterprise software to a business topology across software, hardware and firmware to support business information processing.
The creation, integration and management of access based on identities, privilege and information management of users across business systems and application topology that will house user, transaction and asset information.
What is the company’s vision statement? And to what extent are you successful in achieving the same?
DynaQuest vision is to provide sustainable, inclusive solutions in emerging markets through the use of innovative technologies. We continue to adapt and evolve our strategy against this vision in working with key partners and other strategic partners to achieve our goals.
How have you adapted your business to increase its credibility among your potential clients?
It all starts with the genuine interest in providing enterprise-changing solutions through understanding how their business works, what are their unique and common needs, how we can provide value with our solutions and how these solutions can be turnkey experience in their business growth.
Setting a close to realistic and accurate ROI for the deployment of our enterprise IT solutions. This involves discussing the timeframe, the challenges, the key performance indicators and establishing communication lines on coordination, collaboration and integrating change management on key roles and deliverables.
DynaQuest has this strategic approach in working and scaling quickly with the client’s business needs as opposed to the traditional way of just throwing more and more resources to overcome deficiencies – done by bigger players. Our team approach is based on knowledgebase solutions to make our approach “smarter and strategic” in value. This involves a sustainable and proven framework on solutions deployment that is based on insights, change management and key performance indicators to measure results or make improvements over the first set of pilot tests.
The first initial challenge of DynaQuest was establishing an identity and business reputation. Then the second major challenge was charting the company’s trajectory when it comes to market position and keeping pace with the movement of the market – especially in the fast-moving emerging and frontier technologies market. Fast forward, DynaQuest was able to overcome those challenges by staying true to its Core Values, Mission, Vision and our commitment to Sustainable Business and Economic Solutions.
Our first big break on Blockchain involved designing and working within a symbiotic relationship involving grassroots participants, key economic pillars and underserved communities. There was a scarcity of resources everywhere and the main project challenges were something that even technology alone can’t solve. Then the next set of challenges involved coordinating, collaborating and managing deliverables in working with entities and parties as the project was moving in real-time. This presented a challenge on the scalability and sustainability of the Blockchain framework and how can stakeholders be integrated as custodians of their native innovation projects.
My managing team faced several challenges in scaling their knowledge with the culture, local economics, local products and local dialects as we were under pressure to stage a solution that will satisfy the sustainable goal vision of our partners and build trust with the local stakeholders as the dynamics between sustainable capital and renewable economic practices were essential in the success of the long-term project. By constantly engaging and communicating with several parties and entities, we begin to establish a core common ground on the design of the solution where parity, equity and rights are well-established in order for the project to move within the implementation phase. We came up with a symbiotic economic framework that takes into account capital, sustainability, local stakeholders and long-term change management.
The changes are mind-boggling as the speed and momentum of technological trajectory and how markets are reshaped is far faster now than ever before. We keep pace by setting our own trajectory from sourced insights and knowledge according to technology outlook of markets. This way, we are able to be agile, responsive and identify new opportunities to refocus and repivot.
It is very different, and it is like working with two different worlds as far as expectations and scope of work is involved. Private sectors or entities such as businesses are idealistic when it comes to the scope and ripple of their pioneer projects while government agencies are grounded and yet aspirational when it comes to their innovation and pioneer projects by aiming for transformation, efficiency and accountability of these projects.
We’re focused on refining and expanding our Blockchain & Decentralized Solutions as a comprehensive framework for businesses and Groups of Companies in redefining their decentralized economies and they can connect with the growing Blockchain-connected economic zones.
Our future projects will focus on the aspect of building a decentralized economy or how a business will tie-in to the future of economies backed by Fintech and Blockchain. It is very different from the projects we have last year.
First, we nurture a flexible and safe work environment for our employees. Then we are designing and developing Managed Identity over a Decentralized Health Exchange to manage the security and veracity of the person’s health information across permissioned groups. We aim to introduce and port this solution to local and regional hospitals.
We had to adapt and manage a flexible and non-central workforce while ensuring the quality of delivery of our services to clients. Some projects were delayed because of lockdowns and restrictions on gatherings, but like the rest of the Blockchain industry, we made strides in working and thriving in this new way of virtual and decentralized workgroups.
I take it upon myself to explain my vision and optimism to where our company is headed despite the challenges. This involves clear communications, set reasonable expectations while being conducting to excellence. In this new way of work, we have learned to work and succeed despite our time zone and geographic distances through a virtual workgroup and keeping everyone engaged as we shore up for new levels of sustainability.
Clients today are well-aware of the seamless processing of information by Blockchain and the unprecedented value of applied fintech platforms in transforming their business. They want to replicate the success of the market leaders with Blockchain and Fintech but they are very aware of their unique situation. We, as a team and a company, work with the client in how to overcome their challenges as we set change management techniques on their business transformation.
The new technology changes are about mobile applications, cashless payments, digital asset exchange and seamless business processes that will interface transactions from B2B and B2C. At the forefront are fintech that allows cashless payments for any form of service or goods. This will enable new ways of unprecedented value creation as customers can pay on the go, have the goods shipped or picked up. Businesses will be able to open up new credit and debit relations with partners and customers thanks to fintech. Blockchain will allow the seamless and frictionless business processes to happen that are very cost-efficient and less time consuming to execute.
Going into business and flying solo as a startup has its own risk and reward equivalence. As a former startup, I can impart that your vision and belief as a leader of your own ship will be severely tested. Challenges can be in the form of a storm where your ship gets rattled from stem to stern.
Even smooth-sailing days are often a pitfall as it can prove to let down your guard, be complacent and allow you to settle on a “comfort zone” and stop trying altogether to expand and seek new markets.
As the captain of your own startup ship you must have the vision to interpret the market forces that are shaping your industry. This will allow you to chart your voyages as you sail to new goals or set your sights on new market opportunities. Your masterful sailing can allow you to pivot and avoid storms but at times, storms like the pandemic are simply bygone natural forces that are reshaping modern business. As the captain of your ship, you must develop accountability, leadership and empathy to muster the morale of your crew. Train them, nurture them and make them feel a part of the business success.
No journeys are guaranteed, but the guarantees of the journey include risk-taking that nets equal rewards. The journey itself is a test of self-reflection, the honing of your business sense and instinct, as well as reshaping how you and your business are leaving a footprint on society.
