Over the past few years, transportation companies have majorly contributed to the economy by emerging as a competitive force in business. By connecting businesses to their supply chain partners among other physical activities, transportation has a significant influence on customer satisfaction with any company. Today, the need for innovative transportation companies to further boost the economy and stabilize the market has become imperative.
Integrated Connection, LLP was established with the purpose to steer the importance of transportation companies in businesses. The company has its offices located in several locations such as Cedar Rapids, Iowa Charlotte, North Carolina, and Cape Coral, Florida. Since its establishment, the prime focus of the team has been to make every customer experience seamless and stress-free.
The brainchild of an Ingenious
Integrated Connection is the brainchild of Steve Belland and Moe Abu-Nameh who co-founded the company in 2017. Steve has degrees in engineering and businesses and has spent over 35 years in the Aerospace and Defense Industry. In fact, he has also undertaken various high-executive positions including Vice President of Marketing and Vice President of Corporate Development. Additionally, he has also held several board positions and has been published in a number of magazines on Mergers and Acquisitions. Moe has a business degree and has spent over 25 years in the transportation business. He is a veteran in the industry and has led several successful companies in transportation and the food industry.
After spearheading various positions as the executive, Steve took retirement in 2015. Soon, he co-founded Integrated Connection along with his partner Moe Abu-Nameh. Currently, Steve leads the company at the helm as the Chief Executive Officer, while Moe is the COO and heads up operations and sales. Under their leadership, the company has grown immensely and now ranks amongst the leading companies in the industry.
Inception Inspired by Key Principles
Integrated Connection was founded to cater to the need for good and reputable transportation companies, that have always been a key to business. This fact has only been proven to be more than true in the past few years. During its inception, Integrated Connection started with two key principles. Firstly, to provide the best customer service possible. Although it sounds fundamental, for maintaining that mantra, companies need to create the right culture within the company with all the employees to deliver on this principle. Secondly, hiring good talent and taking care of them.
With a very dedicated and focused staff, Integrated Connection has cultivated an enthusiastic environment while staying focused on its key values. Once the company had successfully fulfilled its key principles, it continued growing its business through word of mouth and customer referrals. This philosophy has helped Integrated Connection create a commendable growth trajectory.
Today, Integrated Connection is a premier supplier of transportation services. The company delivers full truckload shipments while also providing team services during times of requirement. Some of the services provided by the company include Dry Van, Flatbed, Reefer, Over Dimensional, Straight Trucks, Sprinters, and many more. Additionally, it also undertakes LTL shipments, partials, and Air and Ocean.
Booking and Managing Customer Freight
Integrated Connection offers a plethora of logistics solutions and services at competitive pricing. The company treats every customer with the highest level of professional service—its ability to manage customers’ freight is one of its best offerings. Integrated Connection finds the most economical way to ship products, in the safest possible manner to get the products delivered. In fact, it continuously tracks the product and keeps the customers informed.
The company specializes in a number of modes and specialized services. These include Van, Flatbed, Refrigerated, Hazmat, Dray, High Value, Warehouse, Trans–load, Expedite, and many more. Its services are available in various countries worldwide, including Canada, Mexico, Alaska, and Hawaii. Moreover, multiple features make the company one of the leading and most popular service providers in the industry.
Like every company, Integrated Solutions has undergone a myriad of challenges to make it atop the ladder of success. However, one of the largest challenges for the company has been controlling its pace of growth. It did not aim to grow rapidly due to the apprehension of losing its key principles, mainly that of excellent customer service.
Therefore, in order to maintain the same level of service while still growing, the company continually added branch strength to its staff before it actually needed it. In this way, Integrated Connection trained and prepared its team to hit the ground whenever it needed them.
Portfolio of Recognition and Awards
Since its establishment, the company has been successfully catering to its customers’ requirements. It has garnered various positive and uplifting feedback from its customers worldwide.
For instance, one of the Integrated Connection’s customers remarked: “For anyone in the logistics business, we know that getting our freight where it needs to be when it needs to be is critical. Integrated Connection can be counted on to find a way to get the job done from beginning to end. If you want it done right, call Integrated Connection.”
Moreover, Integrated Connections has earned immense recognition in the form of accolades and awards. Recently, it was awarded as the ‘Fastest Growing Company in Eastern Iowa’, which helped it validate its customers’ trust and brought its people into its principles.
Empowered by Professional Customer Service
Among many other companies in the transportation and logistics industry, Integrated Connection stands out from the rest with its 24/7 customer service facilities. The company provides consistent services to its customers throughout the day. While most companies just provide lip service, Integrated Connection is focused on offering actual delivery. This motto is substantiated by the company’s tagline, which reads: “Your Freight, Our Passion.”
At Integrated Connection, every customer is treated with the highest level of professional service. The company does not just book but manages its customers’ freight. It has an excellent team of professionals with decades of experience in shipping and logistics, which makes Integrated Connection an industry leader and the best solution for transportation and shipping needs.
How to become one of the leading companies in the industry?
It is our company culture. I know many companies discuss creating a culture, but we take it very seriously and make every hire fit into our team. I think a key factor is enriching the lives of your employees. It is all about creating good sustainable jobs in the community and making it a destination for employees to stay their entire career.
“Our motto has been ‘Do what you say you were going to do!’ and we have strived to meet this simple motto and believe integrity and teamwork are the keys to success.”