If you were to revisit your day 1 at your company and do one thing differently, what would it be?
I would establish the core values on day one. The process of creating core values understandably takes time as the organization develops on many fronts, but sketching out the company DNA at the outset makes decision-making easier and every difficult choice can be held up to those values.
For you, what can be termed as the best form of investment?
I believe the best form of investment is the investment made in the right people at the right time. It is always wise to invest in people who possess courage, capacity, humility, integrity, accountability, and discipline to take the company to the next level.
Apart from the team, what factors have been the reason behind standing out amidst your competitors?
We have always adopted a mindset ingrained in continuous learning and commitment to innovation, which has helped us stand out amongst the competitors. Since the beginning, we wanted to develop a daytime solution that treats the root cause of the problem for our patients. As our business continued to grow robustly, we remained focused on the patient experience, technical infrastructure, and data-driven strategy to differentiate ourselves.