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How Ringmaster Technologies Is Setting a New Standard in Healthcare Procurement
For far too long, the Stop-Loss and Pharmacy Benefits Management (PBM) industry has operated with outdated systems that hamper efficiency and transparency. While the industry plays a critical role in protecting the financial stability of self-funded employer healthcare plans, it has struggled to keep pace with modern digital standards.
Renewal season—when the bulk of Stop-Loss policies are processed—reveals these challenges in full. Brokers, TPAs, carriers, and MGUs scramble through fragmented communications, disjointed spreadsheets, and manual processes that invite costly delays and errors. In an age defined by speed, accuracy, and security, the industry’s continued reliance on inefficient workflows has become a bottleneck for growth and service quality.
This was the landscape that Todd Roberti, a seasoned veteran of the healthcare technology space, set out to transform. As the founder and CEO of Zelis Healthcare, Mr. Roberti established a history of success in turning industry pain points into innovation opportunities. In 2017, he launched Ringmaster Technologies with a mission to streamline, automate, and elevate the Stop-Loss and PBM procurement ecosystem.
Rather than offer piecemeal improvements, Roberti envisioned a cloud-based platform that could unify the entire quoting and administrative cycle—from data entry and risk analysis to real-time quoting, claims automation, and compliance monitoring. Ringmaster Technologies would not just digitize a broken process—it would redefine how stakeholders across the benefits landscape work together.
At its core, Ringmaster Technologies is about connection—between stakeholders, between systems, and between data points. Its platform is designed to bring brokers, TPAs, carriers, and MGUs onto a single, secure interface, eliminating the barriers that have long hindered communication and collaboration. By automating routine tasks, centralizing critical data, and standardizing workflows, Ringmaster enables users to work faster, smarter, and with greater confidence.
To begin with, the platform’s Quote-LinQ application addresses the cumbersome RFP process by digitizing and automating everything from proposal creation to side-by-side quote comparisons. Rather than juggling emails and attachments, brokers can generate and distribute RFPs through the platform, receive carrier quotes in a uniform format, and evaluate them instantly. This innovation alone has saved clients countless hours. In one case, a national brokerage reduced RFP turnaround times by over 50%, while recovering more than $400,000 in unclaimed override commissions across its 45 offices.
Beyond quoting, Ringmaster turned its attention to the administrative complexities of Stop-Loss reporting. The company introduced Smart-LinQ, a real-time claims management tool that integrates directly with third-party adjudication systems. Instead of waiting on emails or managing updates across multiple files, users can now receive instant notifications about large claims, track aggregate limits, and process settlements—all within one centralized dashboard. This not only reduces administrative burden but also enhances accuracy and compliance.
RingmasterRx, the company’s pharmacy procurement tool, automates the PBM evaluation process by analyzing hundreds of RFP data points within seconds. Brokers and consultants can now compare contracts with unprecedented precision, empowering employers to make smarter, faster decisions.
MATCHDEX, Ringmaster’s proprietary matching engine, is one of the platform’s most impactful tools. Embedded within Quote-LinQ, it uses advanced algorithms to identify which carriers are most likely to quote for a particular employer group. For brokers and TPAs, this reduces wasted time and increases the likelihood of a successful placement. For MGUs and carriers, it ensures that only aligned RFPs are received—leading to improved quote conversion rates and a more efficient use of resources.
As Ringmaster’s platform matured, its architecture was built to scale. The company invested heavily in security, ensuring all data is encrypted and HIPAA-compliant. Every action is logged, tracked, and audit-ready. Access controls are customizable, allowing users to define who sees what and when. This level of transparency and control is crucial in an industry where data integrity and confidentiality are non-negotiable.
The financial and operational benefits to clients are hard to ignore. By automating manual tasks, unifying communications, and providing real-time insights, Ringmaster has enabled clients to streamline their workflows, recover lost revenue, and enhance client satisfaction. In numerous cases, companies have significantly reduced overhead costs while simultaneously increasing their ability to scale services.
“The Quote-LinQ system made comparisons easier and equipped me with the right tools to ask the critical questions. I highly recommend it as a tool for teams managing self-funded clients in search of a pharmacy procurement solution.” — Barbie Bricker, Higginbotham Brokerage
“This product has been a game changer for us. Since implementing Quote-LinQ, we’ve reduced quoting time by 50%, improved communication with TPAs and brokers, and streamlined processes that have significantly reduced administrative overhead.” — National Stop-Loss Underwriter
“Ringmaster’s Quote-LinQ system provides a comprehensive platform that delivers consistent, complete data, enabling our team to assess opportunities quickly. Eliminating gaps in data has accelerated collaboration with our TPA and broker partners during the sales process.” — Underwriting Client
At the heart of all this innovation is Todd Roberti. As Founder, CEO, and lead investor, Roberti brings a plethora of visionary and industry expertise in both the healthcare and technology sectors. His leadership team is composed of industry veterans who understand the nuances of risk management, compliance, and procurement—ensuring that Ringmaster’s solutions are not just innovative, but also practical and scalable.
Looking ahead, Ringmaster Technologies is focused on expanding its capabilities. The company is already incorporating artificial intelligence and machine learning to improve predictive analytics, automate unstructured data ingestion, and enhance custom reporting. Roberti and his team are also developing dedicated workspaces within the platform that allow users to focus on high-priority tasks, view proposal statuses in real time, and streamline internal communications.
Moreover, Ringmaster is enhancing its proprietary IP messaging system, enabling real-time communication on any RFP or proposal within the platform. By eliminating reliance on external email platforms, this feature ensures that messages are delivered, read, and retained—complete with timestamped attachments and compliance-ready logging.
These forward-thinking developments are being fueled by strategic partnerships. Ringmaster’s alliance with Comerica Bank has provided the capital support needed to expand its team and continue innovating. Similarly, its collaboration with Benecon, a leader in level-funded health plan solutions, reflects a shared commitment to efficiency, transparency, and service excellence.
With over 20,000 RFPs processed and more than $20 billion in business marketed through its platform, Ringmaster Technologies has already made an indelible mark on the healthcare procurement landscape. But for Roberti, this is just the beginning.
“Our goal is to redefine the standards of Stop-Loss and PBM business strategies and procurement practices through innovation, integrity, and efficiency,” says Roberti. “We’re building a future where automation and intelligence are the norm—not the exception.”
As the industry continues to evolve, one thing is clear: Ringmaster Technologies isn’t just part of that evolution—it’s leading it.
“We’re not just building software. We’re changing how people work, communicate, and make decisions in one of the most complex industries in the world.” — Todd Roberti, Founder & CEO
Company Overview
Ringmaster Technologies is a healthcare technology company specializing in automating the complex workflows of Stop-Loss insurance and Pharmacy Benefits Management (PBM). Founded in 2017 and headquartered in Boca Raton, Florida, with a tech center in Kansas City, Ringmaster offers a secure, cloud-based platform that streamlines quoting, administration, and claims processing. Its suite of products — including Quote-LinQ, Smart-LinQ, RingmasterRx, and MATCHDEX — empowers brokers, TPAs, MGUs, and carriers to operate more efficiently, make data-driven decisions, and scale with confidence. Led by industry veteran Todd Roberti, Ringmaster Technologies is reshaping the healthcare procurement process in the modern world.
Website: ringmastertechnologies.com
Corporate Office: 5200 Town Center Circle, Tower 1, Suite 540, Boca Raton, FL 33486
Featured Executive: Todd Roberti, Founder & CEO
Specialization: Stop-Loss Quoting & Administration, PBM Procurement, Claims Automation, Healthcare Workflow Optimization
