Veego Engage is also a data analytics platform that enables ISPs to segment their user populations by an unlimited number of factors to gain deep, immediate and long-term insights. What are the current internet trends? Which homes are suffering from insufficient internet service? Which devices are impeding good experience? How do various geographic segments compare? All these and unlimited other questions can be answered with the insights garnered from Veego Engage’s analytics.

Veego Engage is but one of three products that Veego offers. The other two include Veego Care and Veego Active. Veego Care focuses on monitoring and modeling device and app behavior and identifying malfunctions in real-time. Upon detecting problems, it automatically determines the root cause and arrives at an effective remediation, passing all this information to ISP Customer Care for rapid and effective remediation.

Veego’s third product is called Veego Active. An easy-to-use, mobile self-care app, Active allows home users to understand the topology and quality of their home network and internet connections at all times. The app provides automatic notifications to users on their smartphones, enabling them to understand what’s going on and how to fix certain simple problems. Users appreciate not having to call Customer Care to address these problems. ISPs benefit, too, by servicing fewer support calls.

In addition to the three products, Veego provides Data Packs which are really the underlying capabilities that the three Veego products use. Sophisticated ISPs can acquire individual Data Packs and integrate them with their own systems. The Data Packs directly access the Veego data in a variety of valuable ways and make it available, via API, to ISP business applications.