Diligent HR Solutions: Breaking Barriers in the Field of Recruitment

Recruitment stands as an indispensable pillar in the realm of business, wielding immense importance for organizations seeking sustained growth and prosperity. Recognizing the need for exceptional talent acquisition, companies often place their trust in recruitment agencies to meet their staffing requirements. These agencies, armed with their specialized knowledge and resources, can streamline the complex process of talent acquisition, sparing companies with the arduous task of identifying and attracting suitable candidates. However, the landscape of recruitment agencies is not without its obstacles, as a subset of consultancies fails to deliver comprehensive services, thereby subjecting both candidates and companies to unfavorable consequences.

Amid these challenges, Diligent HR Solutions emerges as a paradigm-shifting entity, poised to redefine the recruitment industry. With a steadfast commitment to excellence, the company sets out to bridge the gap between job seekers and job givers, offering a broad range of comprehensive services that encompass the entire recruitment process. Their team of experienced professionals brings a wealth of expertise and industry knowledge to the table, ensuring that candidates are meticulously screened and matched with positions that align with their skills, aspirations, and career trajectories. By revolutionizing the staffing industry, the agency aims to fill the void left by subpar agencies, championing a new era of effective and meaningful talent acquisition. Their dedication to excellence, personalized approach, and commitment to forging lasting relationships make them a formidable force in the domain. With Diligent HR Solutions as a partner, both job seekers and job providers can navigate the recruitment process with confidence, knowing that they are in capable hands.

Unraveling the Art of Talent Acquisition: DHR’s Expertise in Human Resource Management

Diligent HR Solutions, locally known as DHR, has established itself as a highly regarded and trusted brand in the field of Human Resources Management, serving the Greater Toronto Area and beyond. Since its inception in 2016 by visionary entrepreneur Ria Behniwal, DHR has built a stellar reputation for delivering evidence-based HR services through a rigorous and research-driven approach. The company sets itself apart from competitors by providing exceptional candidates for job positions, leading to reduced turnover, increased productivity, and ultimately, satisfied clients and successful matches.

Catering to a diverse range of clientele, including industrial, commercial, and municipal corporations across Ontario, the organization has become the go-to staffing solutions agency. Its consistent growth in a competitive market is attributed to a win-win philosophy that underlies its operations. In an industry saturated with new staffing firms, the agency has consistently generated positive trends for its valued clients. The company’s track record speaks volumes, with a growing number of job seekers recognizing DHR as the preferred employer. “The company has been operating it with massive success having served over 10000 members of the general population province-wide, and more than 50 corporations as partner clients”, says Ria. This credibility has solidified its position as a top-tier employment services provider in Mississauga and Brampton.

A core strength of the company lies in its comprehensive hiring process, which incorporates a series of assessments and candidate testing, utilizing both electronic and paper formats. This meticulous approach ensures a thorough evaluation of candidates, guaranteeing the selection of top-tier talent. Moreover, the organization remains committed to maintaining a safe, stable, and equitable work environment in alignment with the Ministry of Labour’s new Health & Safety Guidelines. By adhering to these guidelines, DHR not only prioritizes the well-being of its workforce but also instills confidence in both clients and job seekers.

Central to DHR’s standardized HR practices is the fundamental principle of ensuring 100% client satisfaction and aligning candidates perfectly with job requirements. By placing workers at the forefront and encouraging their testimonials, the firm garners credibility and reinforces its reputation as a provider of temporary and permanent manpower supply management. Additionally, positive feedback from satisfied clients solidifies the company’s position in the industry. DHR’s reach extends to various cities, including Mississauga, Brampton, Etobicoke, North York, Thornhill, Concord, Vaughan, Scarborough, Milton, Oakville, and Burlington, offering abundant job opportunities across the region. The company’s mission is to establish strong business partnerships with companies seeking HR support services, particularly in manpower supply and management. The ultimate goal is to fulfill and staff as many full-time positions as possible, with the potential for long-term employment. By achieving this, the agency creates a win-win situation for both clients and workers. Complementing this mission is a commitment to providing 24/7 customer care, and ensuring exceptional support throughout the employment journey.

Resilience, Resolve, and Success: The Extraordinary Journey of DHR

Ria Behniwal, an insightful leader and forward-thinking visionary, has emerged as a prominent figure in the dynamic Canadian business landscape. Originating from a lineage of traditional farming pioneers in Punjab, India, she embarked on a transformative journey by immigrating to Canada in 2003. Since then, her professional odyssey has been characterized by a string of remarkable accomplishments. Driven by her unyielding determination and entrepreneurial spirit, She has established her enterprise in the realm of Human Resources, challenging the prevailing stronghold of major corporations fortified by substantial venture capital. Her astute leadership acumen and tireless work ethic have propelled her to the zenith of success.

Ria’s influence stretches far beyond the confines of her organization. She serves as a beacon of inspiration for women within immigrant communities, igniting the flames of ambition in countless individuals. With her commanding presence and magnetic charisma, she has achieved extraordinary milestones while remaining deeply rooted and dedicated to making a profound societal impact. Her journey epitomizes the transformative power of strong resolve and resilience in overcoming obstacles and forging a path to unparalleled success.

DHR has been operational since 2016, and one person who has been with Ria from the beginning is Gary Khtana. Gary has been the backbone and the most reliable pillar of support for Ria. Bringing his expertise in financial management and customized recruitment, Gary possesses unmatched interpersonal skills and an eye for picking out the best talent from available resources.

When planning her staffing agency venture, Ria needed to secure additional professional services from someone with in-depth knowledge and first-hand experience working with or running an employment agency. Gary ensured a proper review of the Employment Standards Act and the implementation of all applicable clauses and policies. He also took care of WSIB insurance, employer payroll source deductions setup, employee pre-employment screening protocols, and delivered health and safety training, as well as WHMIS training. Gary managed the registration process and the selection and training of internal staff, including recruitment coordinators, office administrators, and payroll administrators.

Having previously worked as the head HR manager and sales executive for a large employment agency, Gary had many connections, which proved invaluable. Within the first three weeks of launching DHR, Gary was able to procure a massive client. This client ended up employing over 100 skilled, semi-skilled, and unskilled workers recruited by DHR. Gary’s systems approach became so popular that other rival agencies followed suit and became very successful.

Throughout his tenure with DHR, Gary has held various titles, from operations manager to managing director to general manager, and most recently, chief HR consultant and sales executive. He continues to be Ria’s right-hand person, overseeing all matters that are escalated above the general staff. Ria has enormous faith in Gary and has accorded him the role of chief information officer. He has authored every piece of DHR literature, from employment applications to internal staff contracts, profile and pricing sheets, quotation sheets, RFPs, internal staff training manuals, client services contracts, website content, and more. Gary’s dedication to his work is unwavering, as he says, “This profession was never a job for me but rather a passion to a religious extent.” He makes himself available 24/7 for client support and troubleshooting in case of unforeseen emergency problems or injuries.

Ria plans to grow DHR to assist larger firms and become a trendsetter amongst local employment agencies. Their motto and mission have been to provide end-to-end recruitment solutions and ongoing management in a 360-degree fashion. They aim to be an affordable manpower solutions provider with a consistent and uncompromising focus on quality assurance, boasting a 100% fulfillment track record and no disgruntled assignees. The DHR CEO has become a household name in Brampton and the surrounding areas. She wishes to continue leading for years to come, with no plans to retire anytime soon, stating, “Action is the key to success.”

The company’s resounding success stands as a testament to Ria and Gary’s exceptional leadership and the collective endeavors of their team. By implementing cutting-edge techniques and pioneering strategies in talent acquisition, assessment, and selection, DHR established unprecedented benchmarks for efficiency and ingenuity. The founding team’s dedication, entrepreneurial spirit, and relentless passion for creating transformative opportunities have indelibly shaped DHR’s trajectory, leaving an indelible imprint on the industry and profoundly transforming the lives of innumerable individuals.

Unmatched Expertise: DHR’s Leadership in Employment Solutions

DHR’s comprehensive approach encompasses the recruitment and management of various employment types, including Temp-to-Perm, Contract, On-call, Seasonal, and Perm positions in both part-time and full-time capacities. The company’s operational flowchart ensures a total systems approach, covering search, investigation, assessment, evaluation, qualification, shortlisting, selection, assignment, orientation, dispatch, tracking, and 3-way communication. With a strong focus on facilitating, coordinating, and communicating effectively, DHR also excels in payroll processing, record keeping, documentation, and maintaining a pool of backups for replacements, substitutions, or additions.

DHR’s applicant/employee tracking system is exceptional, providing 24/7 resourcefulness and live client support. Their outstanding performance has placed them among the top-tier staffing agencies, recognized for their dependability and efficiency. The agency is the preferred choice for many client partners, thanks to their resolute commitment to meeting manpower needs without dropping the ball. Their employee relations team comprises highly proactive, competent individuals with technical expertise and excellent interpersonal communication skills. Operating with accountability, evidence-based practice, continuous learning, and a focus on building trust and joint responsibility, they ensure prompt action through preemptive communication. The integrated organization values a feedback loop to immediately rectify any inconsistencies and maintain a well-integrated approach. “It is of paramount importance to find a mutually satisfactory match with regards to finding the right candidate for a client company, however, equally important is to ensure the job seekers are content with the work environment”, says Ria while talking about the company’s holistic perspective. The company faces challenges like pay rates, travel distances, language barriers, racial coexistence, immigrant limitations, marketing costs, tax deductions, competition, client fluctuations, and limited industrial jobs in Canada compared to Mexico and China. Despite all these barriers the company strives to provide the best services to its clients.

The organization’s exceptional services have earned them the distinction of being one of the top 10 Contingency Staffing Agencies in Canada for 2023. Their commitment to quality, expediency, and comprehensive employee placement and management is further recognized through individual Certificates of Recognition for their Applicant Tracking System (ATS). Built upon a solid foundation of excellence, DHR stands as a beacon of promise, destined to thrive and lead the way in the industry’s bright and prosperous future.

Pull Quote: “The company has been operating with massive success having served over 10000 members of the general population province-wide, and more than 50 corporations as partner clients”

Company Description: Diligent HR Solutions is a Specialty Recruitment Firm, serving both businesses and the general population.

Company Name: Diligent HR Solutions 

Founding Year: 2016

Office Locations: Brampton Ontario + Satellite Recruiting Team 

Website of Company: diligenthr.ca

Name of featured leader: Ria Behniwal


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