The outbreak of the COVID-19 pandemic has caused numerous disruptions to the world. Several businesses were closed down due to insufficient resources to deal with the crisis. Business and industries were changed overnight, online and remote working was forced on the companies to survive through the situation. Dispensaries had to close and their lobbies could only service people curbside or delivery. However, Portal42 clients didn’t skip a beat. Before the crisis began, the platform had already added built-in online ordering and delivery to its platform. This advantage helped Portal42 facilities to tackle the wrath of covid while leading the industry into new territory. One of its clients commented, “At the start of COVID we didn’t know how we were going to take orders outside, but with Portal42 it was easy. We are seriously the fastest transaction.”
Portal42 believes in the motto of listening to its customers’ needs. This motto has been and will continue to be its advantage as the company respects the relationships it has with the facilities and their direct needs. “We are not simply a “POS Solution” but rather, we partner with our facilities and spend the time necessary to learn their particular needs and focus intently on delivering those opportunities to ensure that they will maximize their potential when it comes to the vision they have for their single facility or their entire brand and its reach, ” states Courtney.
The cannabis industry may have significantly grown but there are still a few loose ends to be mended. Courtney anticipates that even with the acceptance of payments and eventual legalization there will be several challenges to overcome. She adds, “Once it is legalized nationally, there will most likely be some sort of blanket laws that could potentially shake up some of the current state-based regulations.” Digitalization is taking over the industry and soon banking will become mainstream and the population might turn to cashless transactions. The aim of Portal42 will be to help the industry incline more towards cloud and in doing so revolutionize the landscape of cannabis.
“Keep your head down and grind. There will be many challenges between dealing with regulations and other restrictions as well that make it more challenging than a typical industry to be in. Having that hustle mentality is absolutely rewarded in the cannabis space.”