Yashoda Super Speciality Hospitals' Commitment to Excellence in Healthcare

The availability of affordable, accessible, and quality healthcare is a fundamental human right that is regrettably out of reach for many individuals. One of the primary impediments to healthcare accessibility across the globe is the exorbitant cost of medical services. In numerous regions, the prohibitive cost of medical care creates a daunting challenge for low-income earners and uninsured individuals to obtain the necessary medical attention. Even in countries with universal healthcare coverage, lengthy waiting times and inadequate access to medical specialists can pose serious challenges. The geographic location presents yet another significant hurdle to accessing healthcare services, particularly for individuals residing in semi-urban and rural areas. Even in Tier-II cities quality and standard treatment for chronic illness like cancer may not be available. Furthermore, individuals with disabilities may require specialized care that is not available locally, which can lead to further health complications. Limited healthcare facilities in these regions can lead to delayed treatment and worsened health outcomes. 

Delivering high-quality healthcare is a crucial aspect of healthcare accessibility. Patients are entitled to receive compassionate, empathetic, and professional care. However, the shortage of healthcare professionals and inadequate resources can result in substandard care delivery, which can have adverse health consequences. With a vision to provide integrated, comprehensive, affordable healthcare, Yashoda Super Speciality Hospitals is committed to delivering excellence in medicine and medical education. The hospital aims to revolutionize the healthcare industry by providing superlative services.

A Symbol of Quality Healthcare in India

Yashoda Super Speciality Hospitals is a distinguished healthcare institution renowned for its exceptional medical services that cater to patients’ diverse needs. The hospital has gained recognition for its outstanding expertise in Neurosciences, Cardiology, CTVS, Joint Replacement, Obstetrics & Gynecology, Pediatrics, Neonatology, and more. With its comprehensive range of healthcare services, the hospital has become the preferred destination for patients seeking specialized treatment. It also has centers of excellence for child health, neuroscience, heart, and cancer.

The hospital’s inception dates back to 1990 when Dr. Upasana Arora established it in memory of her mother-in-law, Yashoda Ji, who had battled cancer. Initially, it was a 100-bed secondary care facility, but it has grown significantly with Dr. Arora’s unwavering dedication. Presently, the hospital has four facilities, with two more daycare centers, a 1200-bed medical facility, and a 300-bed research hospital/biotech facility in the pipeline. The hospital’s objective is to raise awareness of wellness and promote healthy lifestyles for people of all ages.

The Hospital and its team firmly believe in the philosophy of “Service to humanity is service to God.” The hospital’s mission is to provide the highest quality of healthcare services with compassion, care, and kindness to every patient who walks through its doors. The hospital’s team of dedicated doctors, nurses, and staff members strive to make a positive difference in the lives of patients by providing them with the best medical care possible.

A Visionary Leader in the Indian Healthcare Industry

Dr. Upasana Arora, the Managing Director of Yashoda Super Speciality Hospitals, is a dynamic leader in the Indian healthcare industry. She has played a pivotal role in the hospital’s growth and development, motivating the team to strive for excellence in healthcare. Her accolades include being the first Indian working in India to be awarded the distinguished Fellowship of ISQua (International Society for Quality and Accreditation). Moreover, she is a fellow of the Quality Leadership Program – Harvard Medical School, Boston, USA, and holds an International Fellowship on Health Technology Assessment (HTA), Anglia Ruskin University, U.K. She has completed various management programs from IIM Ahmedabad and received an Honorary Doctorate in Hospital Administration from National American University.

“My vision is to reach those entire standing last in the queue and provide them with quality healthcare. With this motto in mind, I had handhold our PM initiatives of the largest social insurance Ayushman Bharat to provide all with accessible healthcare”, says Dr. Arora. Dr. She is spearheading efforts to eliminate tuberculosis in her district by adopting 5100 patients and collaborating with Olympus Corporation to provide endoscopic services via mobile vans. As Chairperson of the Special Olympics Delhi Chapter, she provides free health check-ups to those with special needs and offers them suitable office space to work in. Dr. Arora has also adopted a village and is supporting its healthcare needs. Furthermore, she is providing ambulances and medical equipment to establish secondary hospitals in the high-altitude areas of Uttarakhand.

Dr. Arora’s exceptional commitment to providing high-quality healthcare has earned her numerous accolades. Recently, she was appointed as one of the esteemed members of the G20 Healthcare Working Group representing India on all National and International platforms on January 19, 2023. Under her leadership, the hospital has become a symbol of quality healthcare in India, providing specialized treatment and care to patients from all walks of life.

Comprehensive Medical Specialties and Services

Yashoda Super Speciality Hospitals is a highly esteemed healthcare institution in India, renowned for its comprehensive range of medical specialties and services. The hospital offers a diverse spectrum of specialties, including nephrology, neurology, neurosurgery, obstetrics & gynecology, dental, ophthalmology, orthopedics & joint replacement, pain management, pulmonology, and clinical psychology. Moreover, the hospital has established centers of excellence for child health, neuroscience, heart, and cancer, providing advanced medical treatments and compassionate care to patients. With its modern facilities, experienced doctors, and a patient-centric approach, the hospital is committed to delivering exceptional medical care to patients in need.

The hospital is renowned for its exceptional commitment to the care and comfort of its overseas patients and their companions, whether they are domestic or international. The hospital takes pride in delivering top-notch services to ensure that patients receive the highest quality specialized care. From warm greetings at the airport to patient registration and until discharge, the hospital provides an unmatched range of services designed to provide the utmost convenience and comfort to patients. The Yashoda Super Speciality Hospitals in the Delhi-NCR region are dedicated to delivering a seamless and stress-free experience for patients, making it the preferred hospital for individuals seeking top-tier medical care in India.

Redefining Healthcare Industry Standards through Best Practices and Innovation

Yashoda Super Specialty Hospitals holds a unique position in the competitive healthcare industry due to its NABH (National Accreditation Board for Hospitals & Healthcare Providers) accreditation achieved in 2010, making it the first hospital in the region to do so. This accreditation has established the hospital as a guiding source and referral center for other healthcare providers in the region. The organization’s commitment to providing standardized processes and protocols for patients from admission to discharge has enabled it to comply with the objective elements set out by the NABH 5th edition. Moreover, the institution’s NABH accreditation is recognized by the International Society for Quality in Health Care (ISQua), setting it apart from its competitors.

What truly sets the hospital apart is its patient-centric approach, ingrained in every member of the staff. From Emergency to admission, Yashoda’s “NO HARM” mantra ensures that patient safety is the foremost priority. Additionally, the hospital has implemented a client feedback and complaint redressal mechanism that is both online and offline, monitored by senior management to improve patient care. Its focus on quality healthcare is reflected in its lack of private equity, allowing it to contribute to society by regularly providing charity to patients in need. “The hospital and its team members follow the ideology of providing healthcare by putting the patient first and giving a personal touch and providing a feeling of home away from home”, quotes Dr. Arora. This sets the organization apart from many other hospitals and emphasizes its commitment to its patients’ well-being.

Yashoda Super Speciality Hospitals has earned numerous awards for its outstanding healthcare delivery, patient safety, and innovation, including “Best Multi Speciality Hospital” and “Most Innovative Super Speciality Hospital of the Year” awards. The hospital’s commitment to promoting employee empowerment and digital innovation has also been recognized through awards for “Best Hospital to Work For” and “Excellence in Digital Innovation”. These awards showcase the hospital’s dedication to providing high-quality healthcare services and improving patient outcomes through innovation, safety, and employee satisfaction. With its insightful leadership, groundbreaking approaches, and nurturing workplace, Yashoda Super Speciality Hospitals is positioned to shape the healthcare industry’s future and lead the charge toward a brighter and healthier world for everyone.

Pull Quote: “The hospital and its team members follow the ideology of providing healthcare by putting the patient first and giving a personal touch and providing a feeling of home away from home”.

Company Description: Yashoda Super Speciality Hospitals is a renowned multispecialty hospital in India, known for its state-of-the-art facilities and advanced medical treatments and services.

Company Name: Yashoda Super Speciality Hospitals Pvt Ltd

Founding Year: 1990

Office Locations: London, Delhi, Ghaziabad

Official Website: www.yashodahospital.org

Name of the Featured Leader: Dr. Upasana Arora

Designation of the Leader: Managing Director

Skip to content